Frequently Asked Questions (FAQ)
Welcome to Loud by Afiya’s FAQ section! Below are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us directly.
1. What is Loud by Afiya?
LOUD is a Caribbean lifestyle brand that empowers women through fashion and self-expression. Founded by Afiya Bishop, LOUD combines fashion and color therapy to ignite inner strength and confidence. The brand’s vibrant designs embrace the energy and spirit of the Caribbean, encouraging women to embrace their individuality. LOUD represents a way of life that celebrates exploration, adventure, and environmental consciousness. Inclusivity is a core value, as LOUD embraces and celebrates all body types, fostering a community where diversity flourishes. The brand invites women to join a journey of empowerment, self-discovery, and unapologetic femininity, where their voices are heard and their style is celebrated.
Afiya believes that women should live the life they want. LOUD has also branched off into Home Decor, Carnival Costume Designing and Events. Allowing women to have a full Loud lifestyle experience.
2. How can I place an order?
You can place an order directly through our website. Simply browse our products page, add your selections to the cart, and proceed to checkout. Follow the prompts to complete your purchase.
3. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), and PayPal. All payments are processed securely.
4. Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary depending on your location. Please check our Shipping Policy for more details.
5. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the shipping provider’s website.
6. What is your return/exchange policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, please refer to our Return and Exchange Policy for details on how to return or exchange your items.
7. How can I contact customer service?
You can reach our customer service team by emailing us at [Insert Contact Email]. We aim to respond to all inquiries within 24-48 hours.
8. Do you offer any discounts or promotions?
Yes, we occasionally offer discounts and promotions. To stay updated, sign up for our newsletter and follow us on social media.
9. How do I sign up for the newsletter?
You can sign up for our newsletter by entering your email address at the bottom of our homepage or on the pop-up that appears when you first visit our site. You’ll receive updates on new products, promotions, and more!
10. Are the products on Loud by Afiya ethically sourced?
Yes, we are committed to ethical sourcing and ensuring that all of our products are made with care and respect for the environment and the people involved in the production process.
11. Can I collaborate with Loud by Afiya?
We are always open to collaboration opportunities! If you’re interested in working with us, please reach out via our Contact page with details about your proposal.
12. Do you have a physical store?
Currently, we operate exclusively online. However, we occasionally host pop-up shops and events. Stay tuned to our website and social media channels for announcements.
